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AIB Visa Click - Card issues...

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  • 01-03-2024 12:10pm
    #1
    Sync
    Registered Users Posts: 587 ✭✭✭


    Hi all,

    Don't know if anyone can shed any light on this, but I have been using my Visa click from AIB regularly, and regularly paying it off. It's currently +200 in balance.

    I have tried to use it, say around 10 times this past week. 8 out of those 10 transactions have been declined by the bank. I have to call the number on the back of the card, they tell me there is no issue with the card, but that Visa have flagged the transaction. I answer all the questions, and they "unlock" the transaction and I can put it through.

    This has happened me a few times out of hours (after 6PM) so I have no choice but to use my debit card, which is a Visa debit card. That goes through with absolutely no issue, so if it was Visa flagging the transaction, why do they not flag it on my Visa Debit.... ?


    AIB insist there is no issue with the credit card, but it's unusable after 6PM currently. Thinking of just cancelling this click credit card and moving to a different company, but would love to know if anyone has experienced similar.



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    #2
    BowWow
    Registered Users Posts: 1,760 ✭✭✭BowWow


    Using it online or in a terminal? Every so often I have to use my cards in a terminal with chip/pin - it seems to validate the card.



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    #3
    Jim2007
    Moderators, Business & Finance Moderators Posts: 10,008 Mod ✭✭✭✭Jim2007


    Well if it is VISA that are flagging the transactions, then switching to a different issuer may make no difference...

    What do the transactions have in common?



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