HKC 1070 panel stuck in quick code options, cannot change Securcomm ID

oldwestee

Alarm came with the house, I am trying to edit my Securcomm details to input the new ID I purchased as the old ID was no longer valid.

When I input the engineer code it allows me access but I cant use previous/next buttons , it just prompts for a quick code. There is a LAN scom fault. i thought I had cleared it but it keeps reappearinng. Maybe the wifi needs updating but I cannot get to the menu option.

Any ideas appreciated , thank you

EvilMonkey

Put in your user code after the engineer code

oldwestee

thanks for that EvilMonkey. Looks like it expects a Quick code, it will not accept anything else, it says invalid. I can enter a quick code, its accepted but takes me back to the initial/home screen. I was able to enter the Engineer code and just browse through the menus to check settings and securcommID. I may have enabled something when doing that to prompt for QuckCodes. I was trying to be carful not to change anything, just wanted some info from the system.

I did find an online manual but nothing about quick code prompt removal.

Thanks for the reply

altor

https://www.boards.ie/discussion/comment/121591127#Comment_121591127

Re you sure you have the engineer code.

If so scroll to comms menu, securecomm and disable that.

Then re-enable and enter the new id and password.