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VM fibre issue

kave2 · 2024-01-04 12:20:20

I had regular 500mb broadband with VM for years. I phoned them up recently to get better deal after my contract finished up. I was offered new fibre broadband which I accepted. Tech came out yesterday morning to install, worked perfectly until 21:00 and since then is down. Rang 1908 in the morning and was told I will have…

04-01-2024 12:20pm

#1

kave2

Registered Users, Registered Users 2 Posts: 611 ✭✭✭

Join Date: January 2010

Posts: 560

I had regular 500mb broadband with VM for years. I phoned them up recently to get better deal after my contract finished up. I was offered new fibre broadband which I accepted.
Tech came out yesterday morning to install, worked perfectly until 21:00 and since then is down. Rang 1908 in the morning and was told I will have to wait for technician until 24/01(Red light blinking on the modem). Obviously old connection is gone so have no internet for next 3 weeks which is ridiculous so going to switch.
I know EIR fibre is available at my house, are they reliable? Or any other recommendation?
Thanks a lot.

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