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My friends and I all had the same unhappy experience with KLM. They received compensation, I didn’t

  • 27-12-2023 01:04PM
    #1
    Did you smash it
    Registered Users, Registered Users 2 Posts: 5,483 ✭✭✭


    So klm cancelled a flight and we were not prepared to wait for the KLM replacement so we booked a flight with Ryanair to a destination nearby and took a train to get to the final destination.

    My friends and I made compensation claims separately and they have been successful while I haven’t. I queried this citing the reference numbers of my friends successful complaints. They have not responsed

    my particular question is I am now at the complaint stage. Should I complain to KLM or is there a good third party who handle these matters and take 10% or whatever if they are successful?

    Post edited by Tenger on


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