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Ryanair EU261 online claim form

  • 05-12-2023 9:40am
    #1
    cml387
    Registered Users, Registered Users 2 Posts: 8,644 ✭✭✭


    Does anyone have any experience of filling these out? I'm hitting a brick wall.

    Our flight from Gatwick to Shannon was cancelled on Sat 2/Dec and we flew back on Sunday.

    I'm using the online form and it recognises the booking code and presents three flights to choose for which I need compensation.

    Choosing the Saturday flight and pressing "validation" just opens a box saying the booking can't be validated (although it seems its already been validated in the previous step).

    All combinations have been tried with the same result. Trying to contact a human being in Ryanair is impossible.



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