Pictures have all disappeared from my threads :( ...boards auto-formatting seems to be breaking the

magnethead

Hi,

It looks like all my pictures are showing as broken links these days (I'm not sure when it happened)..

I link all my pictures from Dropbox ...... but when I copy the code from Boards I see there is a resizing feature in the link.

<https://us.v-cdn.net/cdn-cgi/image/fit=scale-down,width=1600/https://www.dropbox.com/s/vma5k8hplnoipu4/First_Step.jpg?raw=1>

if I take out my picture link which is at the end, the link works

<https://www.dropbox.com/s/vma5k8hplnoipu4/First_Step.jpg?raw=1>

but obviously, whatever formatting boards program is doing in the background is breaking the link.

Can this be fixed?

I always made sure my pictures, were correctly sized.

Thanks

magnethead

example of one of my threads

https://www.boards.ie/discussion/2058118369/stair-regulation-for-first-step

Spear

I can see your images working just fine. Are you on desktop or mobile? Is there a specific post that's not working otherwise?

Leg End Reject

https://www.boards.ie/discussion/comment/121410574#Comment_121410574

I can't see the image in this post, I think most links stopped worked after the move to Vanilla.

I'm on Android if that makes a difference.

Spear

https://www.boards.ie/discussion/comment/121417249#Comment_121417249

That's curious. On the specific opening post of that thread, https://www.boards.ie/discussion/2058118369/stair-regulation-for-first-step/p1 I can see the image just fine in Firefox on desktop PC. And the other images also work fine for me. Could you try Firefox on your phone? Or any other browser?

Leg End Reject

This is Firefox:

And Brave:

Could it be because you're a mod? Or maybe it shows on a PC but not mobile?

Spear

By comparison I see:

I wonder if Vanilla is doing this for mobile/responsive platforms, if it's not browser specific. It's not mod related, there's no such permissions for user groups like that.

Big Bag of Chips

I'm on mobile and can't see them.

Spear

I've reported this in the bugs thread. It must be a desktop vs mobile thing caused by vanilla.

corkie

From what I can remember from dropbox and posting links you need to edit links from

<https://www.dropbox.com/s/rnd85x99nabphbc/Screenshot_2016-09-26-17-43-48-236_com.android.settings.png?dl=0>

to

<https://dl.dropbox.com/s/rnd85x99nabphbc/Screenshot_2016-09-26-17-43-48-236_com.android.settings.png>

Changing the start and end of the url. But with the change to vanilla that doesn't work anymore.

magnethead

Wow, thanks for all the help from you guys :) some heavyweight posters in here

Well at least the error is different now on the original link , the forum post is not loading, only this error now

"ERROR 9419: Requested image URL has invalid syntax or is not allowed

but the direct link still works (right click and open in new tab)

https://www.dropbox.com/s/vma5k8hplnoipu4/First_Step.jpg?raw=1

Boards.ie: Mike

Morning all,

I have got a response back from Vanilla on this issue explaining the problem with the links and how to input dropbox images.

"Due to the link being shared by your community user being a dropbox.com link, our Cloudflare Image Resizer attempts to resize the image to the most optimal view experience on a per device basis. The dropbox.com image link pasted by the user is showcasing essentially a preview that would then be clicked onto to view the entire image at the root URL. This looks to be causing some issue when the community user shares their images this way.

Can you request that your users copy the image onto their local device/machine and upload it to the Vanilla CDN through the Rich textbox image upload option? This can be done by attaching the image onto their posts instead of pasting solely the dropbox link itself. 

When our image resizer attempts to access the URL shared, in this instance a dropbox URL, it runs into permission issues and is unable to resize, which is causing the URL to surface and showcase as broken when copying the URL on the image. This is typically expected a CDN image link but for this instance it was a dropbox link. 

The Cloudflare image resizer does this for all images on community sites, to aid in optimal loading and viewing experiences for users".

So, going forward you can edit the link as suggested by corkie or alternatively you can copy and save the image to your own device and upload from there using "upload image" button on the bottom left of any comment box on site.

Thanks,

Mike. 

magnethead

Thanks for the detailed response. These were working for years, but I see it won't work any longer with Cloudflare.

Testing Corkie's idea .... Nope as he said it doesn't work with Vanilla.

https://dl.dropbox.com/s/vma5k8hplnoipu4/First_Step.jpg

My only option is to upload the images with the icon when starting a new thread, but all my images from my existing posts are gone now 😥