Climote

dalybr540513 · 20-11-2023 09:18PM #1

I cannot control my Climote from the app.

I have reset the controller a few times. The Menu back button ie flashing red.

I can control the heating from the controller

Climote help desk tells me my controller is old and obsolete. They say I need to buy a new controller.

Isthis true that older controllers are now throw aways?

Grendels · 28-11-2023 01:24PM

It seems this may unfortunately be true. Mine stopped working at the start of the month, and now they've said "due to current hardware/software limitations, the climote remote function is no longer active on your particular climote." and that I'd need to pay to replace the device.

Yet there is no talk of a refund of the subscription paid.

mack32 · 29-11-2023 08:34PM

Same here - app stopped working a couple of weeks ago and now main controller on wall not responsive. Controller came with house but we think it dates from 2018 so not exactly ancient