OpenEir and Eircodes 'not on their database'

Ronald Binge Redux

Despite Eircodes not being 'compulsory', Irish broadband providers have effectively made having an Eircode on the OpenEir database compulsory. This would be fine if the Eircode database and the commercial database used by OpenEir were one and the same. They are not. For commercial reasons organisations have to purchase and upload updated Eircode databases.

A property I am associated with had an Eircode allocated on 29th May 2023. To date, it, and five others in the same development, are not on the OpenEir database and therefore the commercial providers of broadband will not install the FTTC available to those locations. This is an abuse of an effective monopoly. How can it be resolved? ComReg do not appear to wish to be resolved as only access to a telephone service can be deemed a 'right'.

muffler

I'm pretty sure it's COMREG who are the regulatory authority for these issues. Have you contacted them with your concerns?

Ronald Binge Redux

https://www.boards.ie/discussion/comment/121342000#Comment_121342000

Yes I have. No joy so far. Only access to a telephone service can be deemed a 'right'. Lot of handwashing to date. Not finished yet. I put this up here as I wanted to hear the perspective of others who had or who are going through the same stupid hurdle to services.

astrofool

I'm pretty sure every registered property has to have an eircode, i.e. someone can't opt out of it.

The tying of it to commercial providers of internet seems to be a process issue that should be fixed (more frequent updates or an SLA for how often the updates occur).

I don't believe this would fall under a monopoly (who's benefiting and abusing this?) but rather a single point of failure in the process for new homes that were recently registered with eircode (or old homes that weren't previously registered for whatever reason).

roosterman71

I bet some 3rd parties have it. I'd the same problem with a code issued in May not showing up on Eir or anywhere similar in order to get fibre. But Dominos have the eircode so I can order pizza (just have to ring cos I've no internet!)

astrofool

https://www.boards.ie/discussion/comment/121410607#Comment_121410607

Dominos business relies directly on keeping the database up to date, the problem the OP has is that OpenEir don't really care if people get services or not, they'll still exist no matter how long it takes to make an update and every other provider is dependent on them for the local loop unbundling process to work (i.e. get access to that last mile of connection to a home).