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[RESOLVED] Taxi Driver double charging

timc1 · 2023-09-30 10:58:39

I got a taxi home from a friend's house a couple of weeks ago. The friend ordered the taxi on freenow for me(my phone battery was dead). I wasn't aware the account would pay and ask the taxi driver how much I owed him. E20, he swiped from my card. I followed up with my friend to send them the fare and he said his card had…

30-09-2023 10:58am

#1

timc1

Registered Users, Registered Users 2 Posts: 51 ✭✭

Join Date: February 2012

Posts: 39

I got a taxi home from a friend's house a couple of weeks ago. The friend ordered the taxi on freenow for me(my phone battery was dead).
I wasn't aware the account would pay and ask the taxi driver how much I owed him. E20, he swiped from my card. I followed up with my friend to send them the fare and he said his card had been charged e21 also......surely the taxi driver knew the fare was already paid for through the app?
He has emailed freenow for resolution, no response back except a ticket number.....
What's the course of action?
Thanks.

Post edited by Spear on October 2023

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#2 30-09-2023 4:35pm

Shield

Moderators, Society & Culture Moderators, Help & Feedback Category Moderators Posts: 9,808 CMod ✭✭✭✭

Join Date: September 2006

Posts: 8222

https://www.boards.ie/discussion/2058316139/taxi-driver-double-charging

You're on the site long enough to know that this has nothing to do with Boards' forum for resolving disputes with Boards moderators and/or moderation. Try asking in the Consumer Issues forum below:
https://www.boards.ie/categories/consumer-issues
-Shield

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