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Sky Go not Playing on Apple TV

  • 23-09-2023 2:36pm
    #1
    SniperOverLord
    Registered Users, Registered Users 2 Posts: 42 ✭


    Hi, just wondering if anybody can help me out with this. I have Eir Broadband with Eir TV. Eir TV is streamed via an Apple 4K TV box supplied by Eir. I downloaded Sky Go and logged in as I do on my other devices. Can see all the shows, tv guide etc but nothing will actually play. Any thoughts?



Comments

  • #2
    Tech_Head
    Registered Users, Registered Users 2 Posts: 347 ✭✭Tech_Head


    Do you have the relevant subscription?

    Sky Go works on games consoles and portable devices with the basic pack.

    For Sky Go on Apple TV, you'll also need a Sky Multiscreen or Whole Home subscription.

    https://www.sky.com/help/articles/sky-go-what-do-you-need-help-with#:~:text=To%20enjoy%20Sky%20Go%20on,t%20have%20any%20active%20subscriptions.



  • #3
    SniperOverLord
    Registered Users, Registered Users 2 Posts: 42 ✭SniperOverLord


    Yeah, have multiscreen. Don’t understand it.



  • #4
    icdg
    Moderators, Technology & Internet Moderators Posts: 12,074 Mod ✭✭✭✭icdg


    OP, you mention you have eir TV.

    Are you also a Sky satellite (Sky Q/Sky+HD) or Sky Stream subscriber? The Sky Go app is for Sky direct subscribers only.

    To view eir TV out of home you need the eir TV app.



  • #5
    galtee boy
    Registered Users, Registered Users 2 Posts: 1,510 ✭✭✭galtee boy


    Can I ask is the RTE Player and Virgin Media player available on an Apple TV box and can you access live streams of the channels on both players ? Thanks.



  • #6
    lertsnim
    Registered Users, Registered Users 2 Posts: 9,841 ✭✭✭lertsnim


    Live TV is available on both apps. However Virgin 4 isn't available on the Virgin Media Player for some reason.



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