Changing providers - FTTH

DaveByDavid

We are currently with Airwire paying 79 euro per month for 1000mb download and 100mb upload.

Ideally I don't want to reduce speeds, the upload in particular is important - but it's getting to the point where I don't really want to pay 79 euro.

If I decided to switch, is it a seamless transfer or would I lose internet for a certain amount of time?

Are there any companies which can be as reliable as Airwire but for cheaper rates - looking for recommendations?

Cork981

Are Airwire actually that reliable ? I was with Eir FTTH 500mb for the last 4 years and only had a single outage when a tree took down a pole during a storm which would have impacted all providers. We've two of us working from home 5 days a week since COVID with no issues.

I've recently switched to Sky Broadband to bundle TV. Switchover date is this Thursday so I'll let you know of any downtime. I expect an ONT reboot.

RobiePAX

I think Sky is currently the cheapest FTTH €40/pm if you want 1GB.

Eir €45/pm is a good deal if you got mobile with them. Can't go wrong with €9.99/pm sim card. Either are so much cheaper than what you are paying now.

Vodafone are €50/pm, but they are trying to shake the market by removing "thereafter" price. Interesting to see how will that affect other providers.

DaveByDavid

https://www.boards.ie/discussion/comment/121008319#Comment_121008319

Thanks! Maybe I’m overly worried about switching.

Just always hear bad things about the big companies.

https://www.boards.ie/discussion/comment/121009428#Comment_121009428

what’s the thereafter price mean?

do you have any issues with these companies at all? Who are you with?

Cork981

https://www.boards.ie/discussion/comment/121008319#Comment_121008319

Moved over to Sky 500mb from eir 500mb today. Connection went down for just under 10 mins and came back up with a sky/BT IP address.

Getting a solid 470/52 all day.

DaveByDavid

https://www.boards.ie/discussion/comment/121023296#Comment_121023296

Great thanks.

I might call Sky up then - I find their customer service is actually pretty good, and they're always happy to offer deals - I'm with them for TV anyway.

Did you need to contact your old supplier to cancel or is it a bit like electric where it's all done by the new company you're signing up with?

Glaceon

https://www.boards.ie/discussion/comment/121009428#Comment_121009428

They might remove the "thereafter" price but they compensated for that by having their annual CPI-rated increases. With inflation as high as it is right now it could be a significant increase.

dam099

Their terms are also CPI +3% so always increasing in real terms relative to other goods and services.

Its the extra 3% I take issue with, I might not like it but I appreciate businesses need to pass on increases in their own costs to remain profitable, but increasing 3% even if no inflation looks like price gouging.

user1842

I find this very strange, how can they justify +3% above inflation. Very condescending to Irish consumers. Honestly, I cannot see Vodafone getting away with unjustified increases like this in other countries.

dam099

l looked at their terms again and it’s even worse, they can apply the full 3% even if CPI is negative (maybe unlikely as it doesn’t happen often but it’s a brazen term).

If it’s any consolation they screw their UK customers even worse, it’s CPI +3.9% for them.