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L'ash Go Leor

T-Maxx · 2023-08-14 09:59:01

Has anyone ordered from them lately? I've placed an order 3 weeks ago, money's gone out of my account but no confirmation of order, or status update, receipt, nothing. I've used to chat function on the website but got no response, sent a couple of e-mails but again got no response, and to top it off the phone just goes…

14-08-2023 09:59AM

#1

T-Maxx

Registered Users, Registered Users 2 Posts: 3,367 ✭✭✭

Join Date: October 2005

Posts: 3175

Has anyone ordered from them lately? I've placed an order 3 weeks ago, money's gone out of my account but no confirmation of order, or status update, receipt, nothing. I've used to chat function on the website but got no response, sent a couple of e-mails but again got no response, and to top it off the phone just goes straight to voicemail.

Deilvery was supposed to be within 7-10 days. Are they still in business? How do I cancel my order and get a refund at this stage? (I paid via credit card.)

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Comments

#2 14-08-2023 11:31AM

muffler

Registered Users, Registered Users 2 Posts: 47,263 ✭✭✭✭

Join Date: August 2002

Posts: 41398

You need to contact your credit card issuer and request a charge back.

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