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Problems connecting to wifi on Zyxel VMG8324-B10A router

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  • 03-08-2023 8:50pm
    #1
    Robert Nairac
    Registered Users Posts: 365 ✭✭


    This was a router provided by Eir. I may have had it the best part of 10 years at this stage.

    Basically, I was able to connect to the wifi on the router until around a week ago when it just stopped working. If I try to connect with my phone or tablet, the router shows as being available for a moment and then disappears under the wireless settings. I didn't change any settings or upgrade firmware or anything like that on the router. It was working fine and then just stopped. I have triedto connect to the wifi with more 1 than device to make sure it is not a problem with the phone itself.

    Has anyone else encountered this issue? Can anyone suggest what I could try to fix it?

    I have limited knowledge about routers and configuring them. I do have a PDF of the manual to consult.

    I would consider purchasing another router if that is likely to solve the problem. Does anyone have suggestions for a basic and reliable model that would suit the average home user?



Comments

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    #2
    pizzahead77
    Registered Users Posts: 2,257 ✭✭✭pizzahead77


    What lights are showing on the front of it? Have you tried turning it off, waiting 30 seconds and turning it back on again?

    Do you have a leptop/desktop that you could connect via Ethernet to the router to see if it is actually working?



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    #3
    Robert Nairac
    Registered Users Posts: 365 ✭✭Robert Nairac


    https://www.boards.ie/discussion/comment/120936820#Comment_120936820

    Yes, it is working with ethernet. I tried it on my laptop. It's just the wifi that isn't working.

    Yes, I turned it off, plugged it out and tried that. I also reset it but that didn't solve the issue either.

    In respect of the lights on the front of the router:

    Power - Green

    DSL - Orange

    Ethernet - Flashing green

    Internet- Flashing green

    Wifi - Green



  • Options
    #4
    FishOnABike
    Registered Users Posts: 4,372 ✭✭✭FishOnABike


    Try downloading an app like WiFi Analyzer onto your phone and check if it can see a signal from your router.



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    #5
    Robert Nairac
    Registered Users Posts: 365 ✭✭Robert Nairac


    https://www.boards.ie/discussion/comment/120937061#Comment_120937061

    I just tried that. The router shows up for a few seconds under Access Points and then just disappears.

    Edit: Contacted Eir and they are sending a F3000 router. Will see if that helps.

    Post edited by Robert Nairac on


  • Options
    #6
    Robert Nairac
    Registered Users Posts: 365 ✭✭Robert Nairac


    Got a new router. Issue resolved.



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