If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

New Tesco Mobile SIM & number

I am me123 · 2023-07-06 20:26:03

Hi Asking on behalf of an existing Tesco Mobile customer who recently got a new Tesco Mobile phone and new SIM card with new SIM & phone number. There was some credit left on the old SIM. Is it possible at all to transfer the existing call credit from the old sim to the new sim?

06-07-2023 8:26pm

#1

I am me123

Registered Users, Registered Users 2 Posts: 1,291 ✭✭✭

Join Date: October 2019

Posts: 1024

Hi
Asking on behalf of an existing Tesco Mobile customer who recently got a new Tesco Mobile phone and new SIM card with new SIM & phone number. There was some credit left on the old SIM.
Is it possible at all to transfer the existing call credit from the old sim to the new sim?

0

Comments

#2 06-07-2023 8:55pm

smuggler.ie

Registered Users, Registered Users 2 Posts: 4,269 ✭✭✭

Join Date: October 2015

Posts: 4217

Somehow i think that non of ISP's would transfer credits, am i wrong...

1
#3 07-07-2023 9:06am

MobileTester

Registered Users, Registered Users 2 Posts: 43 ✭

Join Date: June 2023

Posts: 42

You are eligable to get your credit back from the old sim card under EU regulations. Contact Tesco Mobile Customer Service.

1