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Aer lingus customer service - Change type of ticket

  • 30-06-2023 1:39pm
    #1
    positivenote
    Registered Users, Registered Users 2 Posts: 2,337 ✭✭✭


    Hi All,

    Any sugestions on how to speak to aer lingus customer service? We fly out to Nice on wednesday and I cant check my daughter in online. I have a young adult ticket bought for her but she is still aged 11 up until the day after we fly (When she becomes a young adult) Having no joy with trying to amend the outgoing flight to a childs flight through whats app and getting no response through twitter. Was on hold for over 1.5hrs on phone this morning...

    Any help would be very much appreciated, or we are going to have to travel to the airport early and hopefully make the change when we check in


    Thanks



Comments

  • #2
    fdevine
    Registered Users, Registered Users 2 Posts: 2,951 ✭✭✭fdevine


    Worked for me phoning them when having issues paying a balance before Christmas

    Hold time was reasonably short & CS were a pleasure to deal with

    Can't remember the number I called though I'm afraid. There was one CS number that was useless even trying but the other connected straight away



  • #3
    ted1
    Registered Users, Registered Users 2 Posts: 23,896 ✭✭✭✭ted1


    DM them on Twitter they are t bad on it



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