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PS4 Cannot verify the licence

  • 08-06-2023 01:56PM
    #1
    beer enigma
    Registered Users, Registered Users 2 Posts: 6,274 ✭✭✭


    So my daughter suddenly cant use any of her apps, SKY, YouTube etc. they all have a lock symbol on them and when you try it saya "cannot use the content - Cannot connect to the server to renew the licence"

    She has an internet connection but have deleted and reconnected, even tried mobile without luck, I've renewed the licences and that all goes ok, but still the lock sign on the apps.

    Tried my own profile on there, same issue and really stumped at this stage - anyone got any ideas please ?



Comments

  • #2
    BaronVon
    Registered Users, Registered Users 2, Paid Member Posts: 1,646 ✭✭✭BaronVon


    I'm the same, just thought it was me.....

    You can try restarting your modem and router, that's supposedly the fix if restoring the licences doesn't work.....



  • #3
    jonerkinsella
    Registered Users, Registered Users 2 Posts: 1,973 ✭✭✭jonerkinsella


    Did you try and manually restore the licenses

    https://www.playstation.com/en-ie/support/games/restore-licences-playstation/



  • #4
    beer enigma
    Registered Users, Registered Users 2 Posts: 6,274 ✭✭✭beer enigma


    https://www.boards.ie/discussion/comment/120692255#Comment_120692255

    Tried a restart initially and didn't work, I then manually changed the IP on the PS4 and restarted the router again and all licences working again


    Thanks for the help



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