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My welfare says JSA awarded but nothing in post office

  • 12-05-2023 6:43pm
    #1
    Registered Users, Registered Users 2 Posts: 1


    I applied for job seekers allowance after leaving work because my hours were reduced. On my welfare website it says its been awarded starting 02 May 2023. I went to the post office they said there's nothing there for me. When I check online it says awarded but there's nothing in the payment history. I'm wondering why this is

    TIA



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