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ATM cash lodgement error

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  • 21-03-2023 2:48am
    #1
    bigdaddymac
    Registered Users Posts: 61 ✭✭


    Hi I was lodging cash into an atm in Drogheda this morning when the machine seemed to have an error and the cash was retained. How do i rectify this issue and ensure the cash was lodged?



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    #2
    Bank of Ireland: Eve
    Closed Accounts Posts: 309 ✭✭Bank of Ireland: Eve


    Hi there, thanks for reaching out to us here on Boards.ie.

    Please be assured that the lodgement should still credit your account this morning once the bookkeeping for the ATM has been completed by my colleagues in branch.

    Thanks, Eve



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    #3
    leahsca12
    Registered Users Posts: 2 ✭leahsca12


    Hi,


    Same issue jsut happened me but error came up saying to contact staff as my money will be not he deposited into my account and it spat out half of the amount I lodged.


    Please advise on what to do next as it is Saturday so no over the phone customer service available.

    Thank you



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