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App not opening / loading

  • 08-03-2023 2:00pm
    #1
    ellejay
    Registered Users Posts: 1,258 ✭✭✭


    Hi there

    I can't access the App on my phone, the screen just displays Loading, Loading Loading, then times out to session expired.


    When I enter the PIN, connecting to Server, Authenticating PIN, then the loading starts.

    The screen flashes white and I can see the balance in-between the screen flashing but I can't select anything.

    I've an iPhone XS 16.3.1.

    I've reinstalled the App 3 times this morning on my phone.

    I've turned off WiFi and tried with just the SIM card in my phone but the same happened.

    Can you advise on this please.



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