Vodaphone Issues

gundry

What's going on in Vodaphone?

I just renewed my 1 year contract in February for 30 euro a month for broadband for 12 month contract.

Today I got a text.

Contract Notification: As per your contract for Vodafone Home services [SNIP] from 1st April 2023, your annual price adjustment will take effect. The adjustment this year, allowing for changes in the Consumer Price Index rate and ongoing investments we make in our fixed network, products, and services, means your monthly plan price charge will increase by a total of 11.2%. The adjustment is calculated based on your monthly price plan charge excluding any discounts .

What's going on?

Citrus_8

A price increase is going on. And it's a Vodafone, not Vodaphone.

This was flagged when you signed up. You just chose to ignore it.

jos22

same here, the 30euro recontract offer will now be 37Euro from April. side not prob should removed your account no from your post

just bad timing

signed up, upgraded, or re-contracted from January 31 this year to February 28, 2023, and get connected during that period of time.

seems if we renewed in march it would not have being applied

if a customer completes their contract period in the coming months and recommits to a new contract, they will go back to the standard price,” Vodafone said.

https://www.independent.ie/business/personal-finance/vodafone-to-hike-prices-for-customers-by-up-to-94-from-next-month-42366309.html

if you had being with Eir it would also had being applied at lower rate of 8% not sure what month Eir applies their annual increase

I signed up in Jan last year, new customer and got the increase in April, after contesting it they removed it for the rest of the year.

gundry

I told them to stuff it and I was cancelling my contract.They agreed 30 euro a month,no increase.

jos22

https://www.boards.ie/discussion/comment/120431673#Comment_120431673

Good to hear, once mine goes up I will complain to get it reduced back to the 30, if they had planned a price increase they shouldn't have offered a 30euro 12 month contract

Wheety

https://www.boards.ie/discussion/comment/120485514#Comment_120485514

They're all at this CPI plus 3% lark. It'll be like the gas and electric now, will need to switch Broadband every year and/or haggle with them. If you do nothing it'll just keep going up.

jos22

https://www.boards.ie/discussion/comment/120487712#Comment_120487712

first year I switch to Vodafone from eir they tried to increase it before I complained and they put it back down to the price I agreed to at time of contract.

So will do the same again if need be

jos22

Ok got my price increase today, went to 40E up from 30E made contact with them and they agreed to honor the 30E contract price for the duration of my contract.