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Aer Lingus change flight fee

  • 26-02-2023 6:12pm
    #1
    skinny90
    Registered Users, Registered Users 2 Posts: 2,499 ✭✭✭


    Hi all

    booking flights for May, i stupidly booked the evening flight home instead of the morning just there before I realised the error.

    the price difference for the fare is 10 euro but Aer Lingus have a 40 euro flight change fee on top of that.

    is there any way the change fee can be avoided ?

    I’ve checked their cancelation policy and it seems bonkers that I could cancel for either free or be subject to a 12 euro admin fee

    either way it doesn’t seem right to have a fee so high for changing dates especially when it’s soo far away

    TIA



Comments

  • #2
    VG31
    Registered Users, Registered Users 2 Posts: 3,523 ✭✭✭VG31


    is there any way the change fee can be avoided ?

    No

    I’ve checked their cancelation policy and it seems bonkers that I could cancel for either free or be subject to a 12 euro admin fee

    Unless you've booked an Advantage or AerSpace fare you are not able to get a refund. You can only get the government taxes back minus an admin fee.

    either way it doesn’t seem right to have a fee so high for changing dates especially when it’s soo far away

    This is standard practice on almost all airlines. If you want the flexibility to be able to change flight dates/times without a change fee you will have to purchase a much more expensive flexible fare. €40 is low compared to what some airlines charge.



  • #3
    skinny90
    Registered Users, Registered Users 2 Posts: 2,499 ✭✭✭skinny90


    https://www.boards.ie/discussion/comment/120292235#Comment_120292235

    Right, but if it’s free to cancel or at worst cheaper if I am deemed to be liable for the refund admin fee ( €12 ) then surely that doesn’t make much sense?

    I could just cancel, get a refund and rebook. From a business process point of view it just doesn’t seem quite logical.

    especially for a booking thats a) brand new and b) for a flight that’s ages away.

    anyways I called up Aer Lingus customer support and after waiting quite some time yesterday evening she changed the flights, waived the charge and I just paid my tenner difference

    worth the wait :-)



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