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KBC SMS Message with bank account details

  • 22-02-2023 04:29PM
    #1
    Posts: 9,954 ✭✭✭


    The attached SMS was received by an elderly BOI customer, who also had KBC accounts. I assume it is scam, as it contains (unrecognized) account numbers and 'Text Checker' trap! In case BOI actually sent the message, I have blanked out the account numbers.


Comments

  • Posts: 9,954 ✭✭✭ [Deleted User]


    BOISMS.jpg

    BOI SMS



  • Registered Users, Registered Users 2, Paid Member Posts: 7,505 ✭✭✭Allinall


    I received the same and have no reason to believe it's a scam.

    The KBC account number is mine, and I had already received notice by post that it would automatically transfer over to BOI, and that they would be in touch.



  • Registered Users, Registered Users 2 Posts: 9,543 ✭✭✭TheChizler


    That text checker thing is genuine, as are the numbers.

    https://www.bankofireland.com/security-zone/stop-think-check/

    I'm struggling to think of the angle here, apart from hoping you'll send money to their account and never follow up? Seems unlikely. This could be legit.



  • Posts: 9,954 ✭✭✭ [Deleted User]


    The account number provided was different from the recipient's KBC account and their account transfered several weeks ago.



  • Registered Users, Registered Users 2 Posts: 19,415 ✭✭✭✭kippy


    Looks legit,

    Assuming the recepient of the text message had a KBC account (which it appears they did)

    Phone the number for more information but it does look like its just noticiation of account changeover prior to KBCs withdrawal from the market.



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  • Registered Users, Registered Users 2 Posts: 9,543 ✭✭✭TheChizler


    Is it possible they had another account they weren't aware of? Maybe they have the wrong number for someone either. No harm to gime them a call and find out.



  • Registered Users, Registered Users 2, Paid Member Posts: 7,505 ✭✭✭Allinall


    Could it be a legacy account from years ago with a zero balance?

    As I said, I got two of the same messages for two deposit accounts, and the numbers matched.



  • Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    Hi all,

    Thanks for getting in touch with us here on Boards.ie.

    I can confirm that this is a genuine message from Bank of Ireland. The transfer of the day-to-day management and servicing of KBC deposit account(s) to Bank of Ireland completed on 20 February 2023.

    If you’ve a question about any of our communications you have received, please don’t hesitate to contact Bank of Ireland’s KBC Transition Support team on 0818 210 290, 8am – 8pm Monday – Friday (excluding bank holidays) or +353 1 250 0305 (if calling from outside Ireland). From 4 February to 25 March our support team will be available on Saturdays 10am-2pm.

    I hope this helps!

    Thanks, Megan



  • Registered Users, Registered Users 2 Posts: 73,987 ✭✭✭✭L1011


    zero balance deposit accounts were sent a letter warning of closure, then closed rather than transferred (I had already emptied mine when I moved the current account)



  • Registered Users, Registered Users 2 Posts: 5,909 ✭✭✭The J Stands for Jay


    I got a few of these texts, all received about a week after letters saying the accounts were closed. They were all in my phone's spam text folder.



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  • Registered Users, Registered Users 2 Posts: 5,936 ✭✭✭standardg60


    Whether they're legit or not, i ignore any action suggested by text messages. Got a text from AIB asking me to call them recently, ignored it until i got a letter from them.



  • Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    Hi All,

    Thanks for joining the thread.

    If you are ever unsure relating to an SMS from BOI, please do use our Text checker service. We have information on this below.

    Hoping this helps, Alison



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