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Stripe and CI

  • 09-02-2023 8:33am
    #1
    Registered Users Posts: 2,563 ✭✭✭


    One for club officials really but anyone having problems with Stripe of late ?

    They are requiring all "company" officials to be verified and will cut off forwarding of CI payments to the bank account from Feb 11th unless this is done.

    Problem is the system is difficult to use and it is not easy to remove linked accounts. One of our linked accounts is a generic club name which we can't remove and can't verify as the club doesn't have an address.

    Treasurer has been on to stripe but the upshot is that of we can't resolve this then we will de disabling membership fee collection through the CI portal and going back to the old ways.

    It's a huge time waste too.



Comments

  • Registered Users Posts: 3,414 ✭✭✭jamesd


    I havent got any email from them about this, strange. Club membership fee's are all paid for this year thankfully.



  • Registered Users Posts: 2,563 ✭✭✭harringtonp


    Do stripe transfer to a club account ?

    And is that club account the main entity in the stripe configuration ?

    And if it is is it showing as verified ?

    And if it is verified how did you manage that ?



  • Registered Users Posts: 3,414 ✭✭✭jamesd


    Yes it transfers over the club membership fee's every 2 weeks.

    The club account is the only entity in our stripe config.

    Where should it say verified - had a look there on stripe and on CI and cannot see anywhere with verified on it.



  • Registered Users Posts: 3,414 ✭✭✭jamesd


    In stripe under Business information and then under Business details the club is listed and then under that is Management and ownership and my name is there under ID verification it says Provided



  • Registered Users Posts: 2,563 ✭✭✭harringtonp


    If you're not getting emails then all is good. Not sure why we are, maybe something caused a flag and there has been some manual intervention



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  • Moderators, Sports Moderators Posts: 24,400 Mod ✭✭✭✭CramCycle


    I got the same for organising an event, presume it's a legal requirement, got the same when I organised the boards jersey order and BOI realised they never had gotten an ID from me.



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