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Browser tells me I've entered my Debit card CVC code wrong!

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  • 12-01-2023 4:00pm
    #1
    Registered Users Posts: 240 ✭✭


    Anyone else familiar with this when entering their debit card details? It happens when the browser remembers your details. You enter your CVC code and it tells you you've got it wrong even though you've entered it right! I have to enter the whole thing manually in order to get it to work!

    Thanks



Comments

  • Registered Users Posts: 1,298 ✭✭✭RetroEncabulator


    Clear the Chrome's stored credit cards and start again. You've likely stored it with the wrong CCV.



  • Registered Users Posts: 240 ✭✭Electric Gypsy


    Well actually chrome stores everything except the CVC! It remembers the rest of the details correctly.



  • Registered Users Posts: 1,298 ✭✭✭RetroEncabulator


    It knows your CCV and is using it to verify that you are the card holder. You need to remove the card from Google Pay and re-add it.



  • Registered Users Posts: 240 ✭✭Electric Gypsy


    I'm not sure if that's right. I know the CVC of by heart and it makes me enter it. I'm not using google pay... or at least I didn't think I was using google pay.

    Anyway, not the end of the World.



  • Registered Users Posts: 1,298 ✭✭✭RetroEncabulator


    It literally says Google Pay on your screenshot.



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  • Registered Users Posts: 1,296 ✭✭✭CPTM


    Any chance you're selecting a credit card from a list in Google chrome first? This happens me when I have an old/previous/expired card saved in chrome, and I select it by accident, and then I type in the CVC number of the new card which has been issued to me. Try type in the credit card number manually, along with the expiry date. In other words, don't Auto-fill anything.

    Also, is the card active yet? Sometimes you need to use it in a shop or ATM before you can use it online.



  • Registered Users Posts: 240 ✭✭Electric Gypsy


    I have used this card with chrome before and it has remembered it. But I'm still on the same card. Seems strange.

    I just manually enter these days.



  • Registered Users Posts: 30 patsfan1286


    Merchants can't store the 3 digit CVC. Google is checking it with the issuing bank, not what they have on file.



  • Registered Users Posts: 1,298 ✭✭✭RetroEncabulator


    The CCV is verified by Google Pay, but without the Google Pay system / infrastructure being aware of the number. It uses a verification step with the bank, but it won't authorise anything until it's been cleared.

    If there's something glitching with Google Pay, often the best approach is to remove the card details and start again by adding the card again. Something's not authorising for some reason at the bank's side.

    If that doesn't work, you need to talk to your bank / card issuer. It's possible your card's blocked or there may be a temporary issue with the service too.

    Was your card reissued?

    Also, it's very unusual for a typo to occur in a card number as there's a check digit, so it's a simple formula (Luhn algorithm) checks that the number makes sense before it even processes anything at all.



  • Registered Users Posts: 3,389 ✭✭✭pah


    I've had this issue recently - worked fine up until a few months ago, now ggogle pay on my browser is acting the prick, tried a combo of removing and readding cards and still acting the prick. I just type it in manually, have it memorised now



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