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BBC4, Sky News gone from Sky dish

  • 26-12-2022 10:33pm
    #1
    Registered Users, Registered Users 2 Posts: 3,420 ✭✭✭


    We haven’t had a Sky subscription for a few years. But, we have been watching the freely available channels that were still available, or could be tuned in.

    Earlier this week, BBC4 and Sky News both disappeared from watching via TV Guide and, in the case of BBC4, from tuned channels too. (I’ve tried tuning in BBC4 again using the frequencies in the above sticky, and it’s no longer available.)

    Anyone else have this problem?

    Thanks.

    D.



Comments

  • Registered Users, Registered Users 2 Posts: 3,420 ✭✭✭Dinarius


    Ps. Sky Arts and Film4 have gone from my list of tuned channels too.

    D.



  • Registered Users, Registered Users 2 Posts: 4,568 ✭✭✭Gerry Wicklow


    It sounds like you are missing the horizontally polarised channels. This could either be a faulty LNB on the dish or a failure in your box. If you can borrow a known good box from someone you can confirm if your box is at fault. More likely it is the dish LNB that needs replacing. If you can safely access the dish, it is a relatively simple job.



  • Registered Users, Registered Users 2 Posts: 1,830 ✭✭✭Lorddrakul


    I have his problem too.

    I have an old Vu+ Duo connected to an old Sky+ HD dish and dual output LNB set up.

    Since Christmas Eve, all H polarization channels on 28.8E freesat have gone.

    Most notables are BBC 4 HD, ITV 2 HD, and BBC News HD.

    I suspect that the power supply that switches the LNB voltage from 12v to 18v might be borked.

    I can't seem to find an indication of LNB power or voltage supply to the LNBs on the box, so not sure how to check it.

    Have tried power off at the switch reboots to see if it might come back, but not joy.



  • Registered Users, Registered Users 2 Posts: 3,420 ✭✭✭Dinarius


    Christmas Eve sounds about right.

    I may have to subscribe to a provider again. Though, to be honest, Netflix is 90% of what I watch. So, I may just put up with it, though I do like BBC4.

    Thanks.

    D.



  • Registered Users, Registered Users 2 Posts: 1,830 ✭✭✭Lorddrakul


    Having looked into it a bit more, my box is ancient and has problems with capacitors in the power supply to the LNB.

    I picked it up for a couple of yoyos, so not sure I'd be arsed soldering to switch capacitors.



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  • Registered Users, Registered Users 2 Posts: 262 ✭✭Banjo Carney


    There was lightning on Christmas Eve maybe it affected your dish



  • Registered Users, Registered Users 2 Posts: 1,830 ✭✭✭Lorddrakul


    Have ordered some capacitors, going to attempt the repair myself.

    What could possibly go wrong?



  • Registered Users, Registered Users 2 Posts: 3,420 ✭✭✭Dinarius


    Yes, good luck with the DIY.

    But, isn’t it odd that we would experience the same problem simultaneously?

    Our Sky box is also old. Might Sky have changed some settings that prevent those H channels from tuning on an old box?

    D.



  • Registered Users, Registered Users 2 Posts: 21,868 ✭✭✭✭dxhound2005


    You can get Film4+1 on a Vertical transponder 10936. If you have lost all Horizontals, it will be a lot of other channels missing as well as Sky News etc. Did you scan for BBC Four after 7pm? Before 7 it will scan as CBeebies.

    https://www.lyngsat.com/Astra-2E-2F-2G.html



  • Registered Users, Registered Users 2 Posts: 1,830 ✭✭✭Lorddrakul


    Yeah, I had done that as I had a complete rescan after BBC 3 + 4 and the ITVs went full HD.

    It's odd, I'd say something happened it with the atmospheric conditions and with heat ccyles it has come back a bit, but either way it is indicative of dodgy capacitors.

    Film4 SD does seem to be OK, but CNN HD, ITV 2 HD, and a few other vertical channels are saying Tune Failed.

    A look on the owners forums for the old VU+ stuff suggests faulty capacitors.



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  • Registered Users, Registered Users 2 Posts: 1,830 ✭✭✭Lorddrakul


    Update:

    Miraculously, all channels are back today.

    Most odd.

    Anyone else find this?

    I was just assuming it was my old box (fnarr), as opposed to anything service related.



  • Registered Users, Registered Users 2 Posts: 21,868 ✭✭✭✭dxhound2005


    Those three are all horizontals. CNN HD on 11671 H has been reported as going missing or having breakup by some people in the past. It is a very weak transponder with me, just 8.7 dB on a 1.1 metre dish (which is not perfectly aligned). Film4 which only has a SD version is 15.5 dB. It might be worthwhile to investigate if your dish is in alignment, before starting to replace capacitors. Start by looking at the signal strength readings.

    I should have put @Dinarius on my questions, but maybe you both could have dish or LNB issues.



  • Registered Users, Registered Users 2 Posts: 3,420 ✭✭✭Dinarius


    Channels not back for me. Still missing Film4, Sky Arts, Sky News. Too early to check BBC4, but I assume it’s still gone too.

    D.



  • Registered Users, Registered Users 2 Posts: 3,420 ✭✭✭Dinarius


    Just switched on tv for first time since last post. All channels back. 😎


    D.



  • Registered Users, Registered Users 2 Posts: 30,040 ✭✭✭✭HeidiHeidi


    BBC2 HD disappeared from my fully-subscribed box at some point over the last few days!

    BBC2 NI HD still there, but I had all my recordings set for the main channel.



  • Registered Users, Registered Users 2 Posts: 5,582 ✭✭✭greasepalm


    Everything as i got a lad who bought my unworking box and said powerboard also gone .

    Caps were replaced 14 months ago so had to get a better faster box with less issues

    Forgot to mention caps have a + or - photo and double check your polarity is correct.



  • Registered Users, Registered Users 2 Posts: 3,420 ✭✭✭Dinarius


    Good point. My BBC2 HD (347) has also gone. It has also disappeared from the Favourites list.

    But, my manually tuned BBC2 HD is still there.


    D.



  • Registered Users, Registered Users 2 Posts: 5,582 ✭✭✭greasepalm


    Bookmark that link on pc as even today there was more movement on 28.2



  • Registered Users, Registered Users 2 Posts: 4,568 ✭✭✭Gerry Wicklow


    There isn't any movement on 28E itself (yet**). What happened was FreeSat have reconfigured their boxes for the new BBC 2 NI HD feed. Anyone using an NI postcode will have seen the alteration. The other changes are some of the lesser channels doing their usual post Xmas rename. They change their names with the weather it seems.

    E.G. 'Great! Movies Classics' has now been relabelled as 'Great! Movies Romance' & 'Great! Movies Classics+1' has now been relabelled as 'Great! Movies Romance+1'.

    'Classic Hits' has now been relabelled as 'That's 60s' and so forth.

    **BBC has fired up a new TP with some SD BBC1 and radio stuff. Presumably a move is coming for them.



  • Registered Users, Registered Users 2 Posts: 5,582 ✭✭✭greasepalm


    Yes well used to the Christmas names coming or going and new names.

    I like Hd better than the bad sd .

    Might need to run my ABM to show the new names and positions.



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  • Registered Users, Registered Users 2 Posts: 157 ✭✭DublinKev


    Me too, same thing. Very frustrating to have all the Northern Ireland programmes instead of the main BBC 2 England content. Guess it’s across the board for all Sky dishes here in Ireland?

    Odd that we can still get BBC1 England on the epg but now no BBC2 England.



  • Registered Users, Registered Users 2 Posts: 5,582 ✭✭✭greasepalm


    Loads of movement here and maybe the start of sd channels dropped. Are you on right frequency etc?


    BBC4HD working

    My area is not UK and might be on another area and have still sd programs and epg.

    I might be on Northern Irl area



  • Registered Users, Registered Users 2 Posts: 4,568 ✭✭✭Gerry Wicklow


    If you are using an actual FreeSat branded box then change the postcode to London if you don't want NI channels.



  • Registered Users, Registered Users 2 Posts: 157 ✭✭DublinKev


    It’s a Sky Q box. Assume that can’t be done with one of those?



  • Registered Users, Registered Users 2 Posts: 5,582 ✭✭✭greasepalm


    Might need to go into location to see if it can be changed to pull channels from a different area.

    Might be in tuner setup locations ? make a note of what one is tuned for.



  • Moderators, Technology & Internet Moderators Posts: 12,072 Mod ✭✭✭✭icdg


    Sky Q boxes can’t do anything like that, your EPG region is determined by the postcode on your viewing card (or the viewing card that was last inserted).

    Otherwise it’s into the awkward and finicky manual tuning function, if you know where it is.



  • Registered Users, Registered Users 2 Posts: 157 ✭✭DublinKev


    Thanks for the info. Yes, I have added BBC2 HD England to added channels. It’s something, but you can’t record anything from those channels, or rewind, get info etc….

    Wonder why it was removed entirely from the epg in Ireland. I have no difficulty with them putting BBC2 NI HD on 142 but why not leave BBC2 England HD somewhere else like it was before.



  • Moderators, Technology & Internet Moderators Posts: 12,072 Mod ✭✭✭✭icdg


    Cable platforms generally only have one version of BBC One and BBC Two (usually NI) on them, they haven’t typically gotten England in the past.

    My recollection is that BBC One London was left on the Irish EPG for reasons to do with the availability of audio description on that variant. Not sure why that wouldn’t also apply to BBC Two though.



  • Registered Users, Registered Users 2 Posts: 221 ✭✭Clitheroekid


    BBC2 England still on Virgin Media



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  • Registered Users, Subscribers, Registered Users 2 Posts: 1,360 ✭✭✭mike2084


    BBC 2 England is still on Channel 969 for the moment, albeit only in SD.



  • Registered Users, Registered Users 2 Posts: 3,420 ✭✭✭Dinarius


    Problems again with my Sky box - no subscription channels, am just using it to watch what I can watch for free.

    As before, tuned channels such as Sky Arts, ITV and Channel 4 have disappeared. So has BBC1 on 141.

    More satellite changes?

    Anyone else?

    Thanks.

    d



  • Registered Users, Registered Users 2 Posts: 4,568 ✭✭✭Gerry Wicklow


    The only ones to have changed recently are the BBCs. Sky Arts, ITV and CH4 have not changed recently so it sounds like a hardware problem on your end.

    BBC 1 HD no longer exists you have to pick a regional version EG

    BBC One London HD 10818 V 23000 3/4 DVB-S2 8PSK

    Sky Arts 12070 H 27500 5/6 DVB-S QPSK

    ITV1 HD 11068 V 23000 3/4 DVB-S2 8PSK

    CH4 HD 11127 V 22000 5/6 DVB-S 8PSK



  • Registered Users, Registered Users 2 Posts: 5,582 ✭✭✭greasepalm


    Looking at Sky News on H7S ,wondering what sort of signal are you getting on your box



  • Registered Users, Registered Users 2 Posts: 3,420 ✭✭✭Dinarius


    ITV and C4 back. Sky Arts and Sky News still gone.

    Above frequency for Sky Arts doesn’t work for me.

    Thanks.


    D.



  • Registered Users, Registered Users 2 Posts: 4,568 ✭✭✭Gerry Wicklow


    The Irish versions

    Sky Arts is 11914 H 27500 5/6 DVB-S QPSK

    Sky News 11836 H 27500 5/6 DVB-S QPSK

    You can also get Sky News on Saorview Ch 23



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  • Registered Users, Registered Users 2 Posts: 3,420 ✭✭✭Dinarius


    Thanks.

    I’m getting, “No signal found.”

    I’ve had this problem before of channels disappearing. But, they’ve returned without retuning.

    Will give it a few days to see if that happens this time.

    D.



  • Registered Users, Registered Users 2 Posts: 3,420 ✭✭✭Dinarius


    Channels returned a few days ago.

    Just switched on and all channels missing. Zip!

    So much so that in TV Guide, it says No Listings next to every channel.

    No signal at all.

    D.



  • Registered Users, Registered Users 2 Posts: 21,868 ✭✭✭✭dxhound2005


    I googled "No Listings", and there might be some ideas here, and you can google for more. If you do get the signal / channels back, take a note of the signal readings. You could be getting a perfect picture at times, from a signal which is marginal.

    https://helpfixthat.com/sky-box-keeps-saying-no-listings-available/



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