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American didn't take Debit Card payment (warning to all)

  • 08-12-2022 10:25am
    Registered Users Posts: 12,577 ✭✭✭✭ errlloyd

    Hi all.

    I haven't quite got to the bottom of what happened yet. But I bought a flight via (American Airlines) direct. I paid with AIB debit card, did all the verified checks etc and American never took payment, they didn't send me a confirmation email, but they did forward me the flight details including a booking reference. So I thought I was all good.

    A few days later I logged in to check if I could book a seat , and there was a warning that I still needed to pay. But on the AIB end I could see the money was gone from my account (it was pending, but I was only using quick balance so I didn't see it). I called American, they said they hadn't been paid. I paid over the phone. I called AIB, they confirmed I had done everything correctly and it was up to the merchant to take the payment.

    So just beware! If I had waited a day or two more American would have cancelled the booking.

    Post edited by Tenger on