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Contacting National

  • 17-11-2022 10:00pm
    Registered Users Posts: 5,141 ✭✭✭

    Having a few queries for I sent an email about seven days ago to the above and so far have not received anything back.

    Has anyone tried to contact them by email and what was the result?


  • Registered Users Posts: 10,618 ✭✭✭✭Jamie2k9

    They will respond. If about an operator they will have sent your issue for them to provide feedback before replying to you.

  • Registered Users Posts: 10,851 ✭✭✭✭Spook_ie


    You should get a reply with a case number back, certainly any time ive sent a query in I've received a case number in case of queries.

  • Registered Users Posts: 5,141 ✭✭✭bobbyss

    Yes you are both correct. However in the e-mail I received it said they would reply to my issue in 15 working days.

    15 days! This is incredible!

  • Registered Users Posts: 10,851 ✭✭✭✭Spook_ie

    So they say within 15 days and you're not happy after 7, not a very patient person eh?