Ryanair booking glitch.. Anyone ever experienced this?

somethingbleh

Ok, so this is mental...

2 weeks ago I booked a return flight for Nov 18th departure date with the return date being Monday 28th.

Logged into the app today and saw that the return flight was now Monday 21st!?

I was shocked to say the least...Like, I would have put this down to me simply being an idiot and selecting the wrong Monday....

BUT

This exactsame thing has happened me before with Ryanair a few years ago which makes me very very suspicious....

When I was talking to a customer service person she immediately went to "on our end there was no change of flight so we cannot waiver the change of flight fee"...

And when I explained how I was flabbergasted I was as to how the date was wrong and how certain I was that I had hadn't fucked up she retorted with "have you a screenshot"?... Which is kinda like asking someone for a time machine... Why would one EVER do this ? This made me think this kind of error is not uncommon...

I work in software and am never surprised at how common defects like this can occur in apps/websites so I'm entertaining the possibility of it being a legit error on the app/booking database.

I know it's only 45 euro fee to change(and a difference of 15euro in the flight fee 🤷‍♂️ ) but I'd obviously rather not pay for an error unless I'm CERTAIN it was down to my negligence.

Anyone else ever came across this madness?

Atlantic Dawn

What was on the email you received back from them on the day when you made the booking?

youcancallmeal

If the original confirmation email says the 21st then I'd say you're out of luck

Allinall

I've never heard that happen to anyone up till now.

Happened the OP twice.

Hmmm. I think I see where the problem lies.

JohnCleary

Never happened me on the hundeds of flights i've booked in the past (Many of those Ryanair).

You get email confirmation instantly - as asked above, what does that day?

Mike3549

Have to agree with everybody. More likely a glitch in the human mind. Once i was looking for the tickets for the second half of june/first half of july. Decided to go in June. On my return trip, arrived to the airport and see that there are no flights to Dublin, i was like wtf. Quick look at the ticket and it says end of July (that was before online check ins). Stupid brain. Also I once booked an NCT for greenhills and went to fonthills, but thats for another thread...

dartboardio

Whatever your original confirmation email says, is what you booked. The original confirmation can't change..