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Open Table is useless

  • 05-11-2022 10:32pm
    Registered Users Posts: 14,820 ✭✭✭✭First Up

    Three times this week I had to use the Open Table app to book a lunch or dinner. It wasn't my choice - the places I wanted to patronise all directed me to their website.

    All three restaurants say they never got the bookings. Why do restaurants continue to rely on them for their business?


  • Registered Users Posts: 1,297 ✭✭✭walterking

    Looks like you are doing something wrong.

    I've never had a booking failure on it

  • Registered Users Posts: 25,246 ✭✭✭✭Mrs OBumble

    Sounds like a PLBCAK issue.

  • Registered Users Posts: 10,669 ✭✭✭✭Tom Mann Centuria

    Ooh, that was a new one for me, not the catchiest but I like it.

    Oh well, give me an easy life and a peaceful death.

  • Registered Users Posts: 31,250 ✭✭✭✭gmisk

    Used loads never once had an issue

  • Posts: 0 Ivy Pitiful Prism

    More commonly known as a PEBKAC which rolls off the tongue a lot easier.

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  • Registered Users Posts: 2,612 ✭✭✭gipi

    I used open table once to book for a local gastropub. Made the booking for 7pm, got confirmation email, etc, all well.

    Got to the pub, to be told that (a) there was no record of the booking - "sure we never see those...." and (b) the kitchen closes at 6.45pm on Sundays so they couldn't accommodate a 7pm booking anyway.

    The place still uses open table, and it's still possible to book for a time when food isn't likely to be served.

    Probably a setting up issue between open table and the venue, but after the embarrassment of that particular evening, I've never been back.