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Open Table is useless

  • 05-11-2022 11:32PM
    #1
    First Up
    Registered Users, Registered Users 2 Posts: 14,823 ✭✭✭✭


    Three times this week I had to use the Open Table app to book a lunch or dinner. It wasn't my choice - the places I wanted to patronise all directed me to their website.

    All three restaurants say they never got the bookings. Why do restaurants continue to rely on them for their business?



Comments

  • #2
    walterking
    Registered Users, Registered Users 2 Posts: 1,297 ✭✭✭walterking


    Looks like you are doing something wrong.

    I've never had a booking failure on it



  • #3
    Mrs OBumble
    Registered Users, Registered Users 2 Posts: 26,743 ✭✭✭✭Mrs OBumble


    Sounds like a PLBCAK issue.



  • #4
    Tom Mann Centuria
    Registered Users, Registered Users 2 Posts: 11,444 ✭✭✭✭Tom Mann Centuria


    https://www.boards.ie/discussion/comment/119839808#Comment_119839808

    Ooh, that was a new one for me, not the catchiest but I like it.

    Oh well, give me an easy life and a peaceful death.



  • #5
    gmisk
    Registered Users, Registered Users 2 Posts: 35,252 ✭✭✭✭gmisk


    Used loads never once had an issue



  • #6
    [Deleted User]
    Posts: 613 ✭✭✭ [Deleted User]


    https://www.boards.ie/discussion/comment/119839808#Comment_119839808

    More commonly known as a PEBKAC which rolls off the tongue a lot easier.



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  • #7
    gipi
    Registered Users, Registered Users 2 Posts: 3,472 ✭✭✭gipi


    I used open table once to book for a local gastropub. Made the booking for 7pm, got confirmation email, etc, all well.

    Got to the pub, to be told that (a) there was no record of the booking - "sure we never see those...." and (b) the kitchen closes at 6.45pm on Sundays so they couldn't accommodate a 7pm booking anyway.

    The place still uses open table, and it's still possible to book for a time when food isn't likely to be served.

    Probably a setting up issue between open table and the venue, but after the embarrassment of that particular evening, I've never been back.



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