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Mortgage Payments Returned

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  • 01-11-2022 4:43pm
    #1
    corazon
    Registered Users Posts: 114 ✭✭


    Hi, my last four mortgage payments have been returned to me. I am abroad and pay using TransferWise. I have been paying the same way for six years from the same account with no issues. I get a message saying that "REASON NO MORTGAGE NUMBER PROVIDED/404846666" but I provide the number every time. I cannot find any email addresses on the main website to contact anyone and there is no email on my monthly statements. What should I do?



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    #2
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    Hi there,

    Thanks for getting in touch with us.

    If this is a ROI Mortgage please contact our colleagues on 0035316113333 between 9am to 5pm Mon-Fri.

    If this is a UK Mortgage please contact our colleagues on 0044345 300 8000 between the same hours and we'll be happy to look into this further for you.

    Thanks,

    Declan



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