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UPS Ireland Lost Package and looking for Money

  • 13-10-2022 4:27pm
    Registered Users Posts: 2

    I hope you guys can give me some advice.

    I live right on the border of Rep. of Ireland and Northern Ireland and shipped a camera lens worth €900 to the UK for repair work which cost almost €500.

    UPS delivered it back to me but were looking for a custom charge of €162.50.

    The driver told me that the best thing to do would be to return it to the UK and get them to post it to a Northern Ireland address (because it's in the UK).

    This was the last I seen of this lens.

    I was back and forth with UPS and Fixation (the repair guys) for about four months before I just gave up. UPS told me that the package was unretrievable.

    Anyway, about one year has passed and now UPS has got a debt collection agency on to me still looking for the custom charge of €162.50. (really rubbing salt in the wounds).

    Has anyone any advice on what I can do? Do I just pay the money and cut my losses (which already is over €1000) as I'm never going to see this lens again.

    Post edited by Spear on


  • Registered Users Posts: 19,651 ✭✭✭✭cnocbui

    Launch a counter claim for the lost €1400 in the small claims court against UPS.

  • Administrators, Social & Fun Moderators, Sports Moderators Posts: 75,156 Admin ✭✭✭✭✭Beasty

    OP, I see you have also posted this in Legal Discussion

    This forum is to discuss issues across this site, not for queries like your own


This discussion has been closed.