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Zoofari (Lidl) Pet Water Fountain - Heads-up

New Home · 2022-08-14 21:15:57

I bought one of these two weeks ago. (IAN 375629_2104) The instruction manual says the filters should be changed at least once a month. I contacted both the manufacturer (at both contact details given on the instruction manual) and Lidl Customer Service: they confirmed that spare parts (including filters and sponges) for…

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14-08-2022 10:15pm

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I bought one of these two weeks ago. (IAN 375629_2104)
The instruction manual says the filters should be changed at least once a month. I contacted both the manufacturer (at both contact details given on the instruction manual) and Lidl Customer Service: they confirmed that spare parts (including filters and sponges) for that product aren't available and they don't know if/when they will be either. This makes the water fountain not fit for purpose and Lidl Customer Service have confirmed it can be returned. I don't know if they'll recall it, but I thought other people might be in the same position and might want to know.

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