Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on [email protected] for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact [email protected]

Bord Gais Meter Readings.

  • 22-07-2022 11:48am
    #1
    Registered Users Posts: 4,035 ✭✭✭


    Hello. Are there any Bord Gais Energy:(Electricity) customers here who happen to reside in apartment blocks? I have just received an email inviting me to submit my own meter reading in order to avoid my next bill being based on estimated consumption. I have never been requested to do this before in two years at this address. I was under the impression a meter reader with access to the building comes in to take the readings. Also, the electric meters for each apartment are located in locked metal cabinets so how I am supposed to take the reading at all in that case. Should I do nothing and just ignore the message? Trying to contact customer service is difficult, to say the least



Comments

  • Registered Users Posts: 22,453 ✭✭✭✭zell12


    ESBN read the meters about three/four times a year. They cannot access the meters if they are locked away. It sounds as though all your bills are estimated, hence the request. Check your bills. Contact the caretaker and ask for a meter reading



  • Registered Users Posts: 4,035 ✭✭✭chicorytip


    I spoke to the block manager. ESB have access to the building and have keys that open the cabinets that store meters. She was unable to say how often they take the readings. I have requested that the caretaker take my own reading tomorrow and the management company will email the details to me.



  • Registered Users Posts: 18,776 ✭✭✭✭Del2005


    Look over your bills. If there's an E it's an estimated reading, look back till you find an A, that's the last time they read your meter.



  • Registered Users Posts: 32,608 ✭✭✭✭NIMAN


    Got same email in the last 7 days.

    I had submitted actual readings about 4 or 5 months ago too.

    This time, when I used the app to submit them, it said they might not be used. Not sure why?



  • Registered Users Posts: 4,035 ✭✭✭chicorytip


    Are you with BGE and do you live in a similar type of building?



  • Advertisement
  • Moderators, Business & Finance Moderators, Motoring & Transport Moderators, Society & Culture Moderators Posts: 66,580 Mod ✭✭✭✭L1011


    BGE send those out before any estimated bill - everyone has at least some estimates in a year as they are not read 6 times a year anymore.



  • Registered Users Posts: 32,608 ✭✭✭✭NIMAN




  • Moderators, Business & Finance Moderators, Motoring & Transport Moderators, Society & Culture Moderators Posts: 66,580 Mod ✭✭✭✭L1011


    Meter reading is done by ESBN and doesn't match anyones billing anymore, regardless of type of house.



  • Registered Users Posts: 32,608 ✭✭✭✭NIMAN


    I do see my meter getting read the odd time.



  • Moderators, Business & Finance Moderators, Motoring & Transport Moderators, Society & Culture Moderators Posts: 66,580 Mod ✭✭✭✭L1011


    It'll be about 4x a year. But you're billed 6 times in most normal circumstances.



  • Advertisement
  • Registered Users Posts: 4,035 ✭✭✭chicorytip


    So, in many customers will end up being overcharged on the basis of estimated usage paying for units not actually consumed.



  • Moderators, Business & Finance Moderators, Motoring & Transport Moderators, Society & Culture Moderators Posts: 66,580 Mod ✭✭✭✭L1011


    And many undercharged, until the next reading. And this happens with every supplier as the network arranges the reading



  • Registered Users Posts: 768 ✭✭✭mondeoman72


    You could do a guestimate and submit it. On the understanding that gas prices are still going up, it may be prudent to overstate your guess. That way, if the price goes up, you have not done yourself. And you may inadvertantly shield yourself from any upcoming increase.



Advertisement