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Login problems from Overseas

  • 27-06-2022 5:36am
    #1
    aharnett04
    Registered Users, Registered Users 2 Posts: 1 ✭


    Hello I am trying to login to my 365 online account from South Africa. I am on holiday and need to make payments and transfer holiday funds but while trying to login on my mobile app or my laptop it is giving me errors and says I have one attempt left. I need to transfer funds urgently, is there a problem with the server currently, what can I do if I get logged out as I dont have roaming on my mobile?


Comments

  • #2
    Bank of Ireland: Eve
    Closed Accounts Posts: 309 ✭✭Bank of Ireland: Eve


    Hi there, thanks for getting in touch with us here on Boards.ie.

    I am sorry to hear this. Can I ask have you tried force closing the app on your device, or turning your device off and on and try logging in again? Hopefully this should help!

    You can also certainly call our support team on 0035314044000 (Mon- Fri 9am- 5pm) from abroad and one of my colleagues can assist you further.

    Thanks, Eve



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