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Ordering online wrong "3DS" no from bank?

  • 06-06-2022 6:16pm
    Registered Users Posts: 2,327 ✭✭✭

    Bit of long one I'm just looking for anyone's experience with this. I've been trying to order tix for my folks online. All is normal c/c details, name etc. All is good until the last step where it says they will text a "3DS" code to a nominated ph no. The issue is the no that was sent is 6 digits yet the 3DS no to be entered is a max of 3 no's. This happened before with a separate company and the person from the bank didn't know how to fix it. Again anybody had any experiences with this or how to resolve it? It's frustrating as the show is selling quick and they don't want to miss out on the seats.