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GDPR breach?

  • 02-04-2022 8:57pm
    #1
    Registered Users Posts: 27


    Hello,

    I recently had a bad experience with a Ltd company in Ireland. My mums car had been hit by someone and I contacted an auto body shop in south Dublin about repairs. You contact them through text to ask for a quote after sending pictures ect.. anyways after awful customer service I left a one star review on google and explained what happened and that the customer service was awful. The said company then plastered my review on Facebook (which is fine) but they included the texts with my number clearly visible in the messages. Is this a breach of GDRP and can something be done about this?

    He also replied in his google review admitting that he included my number on Facebook for ‘the **** and giggles’ so I have clear proof it was intentional.

    Hope someone can help & many thanks in advance :)



Comments

  • Registered Users Posts: 1,560 ✭✭✭Sugar_Rush


    DataProtection.ie may be the people to see?

    In physics we trust....



  • Registered Users Posts: 27,694 ✭✭✭✭AndrewJRenko


    Definitely a GDPR breach, and definitely worth reporting to the DPC. They work slowly, so don't be surprised if it takes months for them to get back to you.



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