Car Vandalised - What is the Situation with Cover until my Claim is Settled?

Aongus Von Heisenberg

My car was vandalised.

I have Comprehensive cover.

My Insurer has assessed it as a write-off.

My Insurer is being difficult to deal with, taking weeks to answer basic questions and not answering others at all.

For instance the salvage company told me about the Write-Off Assessment weeks before my Insurer would tell me anything, despite my queries to it, I still have not been contacted with any pre-accident valuation, much less a copy of the Assessor's Report, and my query about cover now and going forward has received no answer at all.

From this behaviour, it seems I can expect a long period of delay before this claim will be settled.

My policy only includes Courtesy Car hire for roughly 1 week.

If I buy a car during this period, how should I arrange Insurance cover? By new policy or transfer of existing cover with my Insurer?

Henry Ford III

Must have been hugely damaged by vandalism to be a write off.

Claim wise it's between you and the insurer really. Has the wreck been removed?

I can't see why you can't transfer your cover to a different car immediately.

Aongus Von Heisenberg

Thanks Henry,

Unfortunately, its proven difficult to speak with the Insurer at all.

I was able to arrange a temporary cover transfer on its website yesterday.