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Caravan crash repair invoice dispute

wardwil · 2022-03-23 20:04:46

Hi all, We had a tip with our caravan and we sent it to a repair centre. We were told verbally that the cost would be about 2.5 to 3k. We just received an invoice for well over 7k. We were never consulted about this price increase. The caravan was only bought for 6.5k so had we known it would be so much we would not have…

23-03-2022 09:04PM

#1

wardwil

Registered Users, Registered Users 2 Posts: 67 ✭✭

Join Date: April 2006

Posts: 42

Hi all,
We had a tip with our caravan and we sent it to a repair centre.
We were told verbally that the cost would be about 2.5 to 3k.
We just received an invoice for well over 7k. We were never consulted about this price increase.
The caravan was only bought for 6.5k so had we known it would be so much we would not have proceeded with this.
We also feel that they are trying to pull a swift one on us.
Please help.
W

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Comments

#2 24-03-2022 12:46PM

callaway92

Registered Users, Registered Users 2 Posts: 15,100 ✭✭✭✭

Join Date: September 2007

Posts: 14817

Is there a breakdown of the charges there in the invoice?
Being told verbally what it can cost isn't worth much if you didn't advise of a max budget or to reach out to you if there'll be anything more.
You are stuck now with the invoice so probably have no say in things, but have a look over the invoice breakdown and go from there.

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