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Aer credit card

  • 21-02-2022 10:26AM
    #1
    col.h
    Registered Users, Registered Users 2 Posts: 1 ✭


    I requested reward flights on 29Jan and after several calls and mails I’ve yet to receive confirmation. It’s now 21 Feb so I’ve booked with Ryanair, just couldn’t wait any longer

    this is really the last straw, the process for claiming rewards from Aer Lingus is so convoluted it’s barely worthwhile … in an age of Qcodes and online vouchers the system seems to be set up to prevent access with interminable emails and confirmations … I couldn’t imagine applying for lounge access … kafkaesque for sure



Comments

  • #2
    Bank of Ireland Reps
    Closed Accounts Posts: 1,293 ✭✭✭Bank of Ireland Reps


    Hi,

    Sorry to hear about your experience. If you need any further advice from our side our credit card team are available from 9am to 5pm Monday to Friday on 0818251251.

    Thanks,

    Declan



  • #3
    Garlinge
    Registered Users, Registered Users 2 Posts: 591 ✭✭✭Garlinge


    We had the very same experience and in the end booked flights at a higher cost that if we had done so at time of applying for flights via 'rewards' scheme. Indeed Kafkaesque is a good word!



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