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unable to request tax return 2021

  • 11-01-2022 2:43am
    #1
    Registered Users, Registered Users 2 Posts: 21


    hi guys,

    when i try to request my tax return for 2021 i get ths following message. I am then logged off, anyone else have this issue or had it resolved, i sent and enquiry but i am waiting on a reply.

    We're sorry...


    PAYE-BASE-WEB4330847303139071756



Comments

  • Registered Users, Registered Users 2 Posts: 958 ✭✭✭Stratvs


    This has just happened to me also today but was fine up to yesterday. It happens when you hit the link to review 2018-2021. I'm an agent and it happened to several PAYE cases I act for so I've put in a MyEnquiry also.



  • Registered Users, Registered Users 2 Posts: 7,013 ✭✭✭Allinall


    Same happening for me.

    You would think Revenue would put something on their website, if only to say "We're looking into the problem".



  • Registered Users, Registered Users 2 Posts: 1,616 ✭✭✭corsav6


    Same here, happening since yesterday.



  • Registered Users, Registered Users 2 Posts: 384 ✭✭Saudades


    It's happened to me a couple of times during early hours, but was always fine again the next day. I just presumed it meant the website was down for maintenance.



  • Registered Users, Registered Users 2 Posts: 5,517 ✭✭✭Sunny Dayz


    Revenue don't set the system live for filing the prior year (2021) tax returns until later in Jan. They have to wait until they've received all the information they need from sources like Dept of Social Protection, Dept of Agri, given employers a chance to ensure that payroll for 2021 is filed and correct.



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