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does eir have an online chat?

thebourke · 2021-12-16 15:54:06

does eir have an online chat? i don't see it on their website.

16-12-2021 04:54PM

#1

thebourke

Registered Users, Registered Users 2 Posts: 1,386 ✭✭✭

Join Date: November 2006

Posts: 803

does eir have an online chat?
i don't see it on their website.

0

Comments

#2 16-12-2021 04:59PM

crinkley

Registered Users, Registered Users 2 Posts: 940 ✭✭✭

Join Date: July 2009

Posts: 925

not for at least a year now, shame it was better than being on hold forever

0
#3 16-12-2021 05:01PM

thebourke

Registered Users, Registered Users 2 Posts: 1,386 ✭✭✭

Join Date: November 2006

Posts: 803

i am going through that pain at the moment
funny thing is they advertise is on their bills

myeir/chatnow

0
#4 01-01-2022 07:47PM

jos22

Registered Users, Registered Users 2 Posts: 1,098 ✭✭✭

Join Date: May 2008

Posts: 1052

when they did, all chat did was get you to confirm all you account details, then tell you to phone 1901 and then ask you to given them 10/10 on a follow up survey.

2
#5 05-08-2023 04:01PM

newcavanman

Registered Users, Registered Users 2 Posts: 824 ✭✭✭

Join Date: October 2007

Posts: 707

i just tired to ring their customer care, which according to the website is open till 5pm today. but hey, its closed until tuesday. Had a recent experience with the Mobile help ;ine and found it quite good. Glad to see the landline support is as patheticly bad as ever

0