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Transfer from UK Natwest to IE Ulster Bank

  • 08-12-2021 4:15pm
    #1
    Registered Users, Registered Users 2 Posts: 360 ✭✭


    Hi very simple issue but tearing my hair out for last week over it..

    Friend in UK transfered £120 sterling to my Irish Ulster Bank account.

    IBAN and BIC correct.

    Money has left her account.

    Money has not arrived in our account after 8 days. She paid £15 for a next day transfer.

    Nat West say its an Ulster bank issue. Ulster Bank say they cannot see it anywhere and its a Nat West issue.

    I have no idea how to resolve. Could anyone offer any advice? Thank you



Comments

  • Registered Users, Registered Users 2 Posts: 4,396 ✭✭✭whomitconcerns


    It's a your friend or NatWest issue. Are you sure they used the right details. That should have been a pretty fast transfer.

    Make your life easier, get revolt for future use.



  • Registered Users, Registered Users 2 Posts: 384 ✭✭Saudades


    Your friend will have to ask NatWest to place a trace on the funds.



  • Registered Users, Registered Users 2 Posts: 2,045 ✭✭✭silver2020


    No need to pay next day charges as once the transfer is done before 2pm it gets there the next day.

    That's what I find on any UK/Ireland transfers.


    My guess is a number was entered incorrectly or address did not match. UK banks are very strict these days on information matching - not just account number.



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