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  • 07-12-2021 4:27pm
    Registered Users Posts: 21

    Hi guys,

    Just looking for advice, I purchased a product from Currys in Northern Ireland 4 years ago, the warranty ran out last year, Currys haven’t been any help and for me to purchase the exact same one will cost me over €1,000

    Have I any recourse? I’ve been told to go to scc but is that here or in Northern Ireland?

    I’ve spent over a month trying to get it sorted to be told today, nothing they can do.

    What are my options, if any?

    Thank you


  • Registered Users Posts: 16,250 ✭✭✭✭banie01

    Transaction took place in NI so if you propose to take any action it would need to be NIband via the UK sale of goods act 1979.

    TBH, I can't see an action in NI/UK for a 4y.o item gaining success. Yes in Ireland there is an implied 6 years but in UK that doesn't exist and even were you to be successful? The award would be pro-rated and likely worth less than the £35 minimum cost (£25 online) fee. A fee which rises on a per value basis.

  • Registered Users Posts: 890 ✭✭✭Fuzzy Logic

    Your course of action is where you bought the item and the country it was purchased in so you have to go through the UK process for this

  • Registered Users Posts: 1,228 ✭✭✭The Mighty Quinn

    I can't offer any advice, but I can empathise with your situation. I bought an item from Currys that was faulty on delivery - or rather when it was plugged in a few hours later - a solid month of daily phonecalls and being redirected and pushed around from pillar to post on some UK helplines, and bizzarely even redirected to a finance company (it was bought outright, not on finance) yielded little. It was beyond frustrating and infurating.

    Good luck. An awful shower of ****.