Esb fast charger - an individual pressing the red button kill switch ?!?!?

Donkeygonads

hi, I picked up a new EV last week, Today I called into the kilcullen M9 service station to use the fast charger and while I was in the McDonald’s at the service station at a window seat , I saw a middle aged couple walk towards the car … the guy walked between the car and the charging box … and his partner walked around the charging box ….. at the same time I had my phone on the table showing the esb e-cars app charging time…. And then it showed the car had stopped charging !!! I truly believe the guy pressed the red button as his passed the charging box to stop the car charging. I went outside to reactivate the charge and sat inside McDonalds until it was fully charged. I rang the esb e-cars number this evening to ask “ was the red button pressed ??”….. she won’t know till tomorrow!! Can I ask the EV users, have you experienced a fast charger suddenly malfunctioning or an individual pressing the red button to stop a charge …. And if so, did you confront the individual?!?

Furze99

Shocking crime! Just like the skangers who press the buttons on pedestrian lights as they pass by with no intention of crossing. You just can't be up to them at all.

the_amazing_raisin

I've heard of people ending charging sessions by pressing the emergency stop, but not of any specific instances. Sometimes justified, for example someone sitting at a charger for several hours charged to full.

Other times not justified, someone thinking you've had enough time at the charger and deciding to kick you off.

It's also possible to accidentally press it, they stick out a bit and walking past or leaning against the charger might hit it by accident

Was the other couple there with an EV, or did they just wander over?

It should be easy to tell if the E-Stop has been pressed. The power to the charger will be off and the button has to be turned clockwise to disengage it. After that it takes a couple of minutes for the charger to boot back up again

I think some of the older chargers have a glitch where if you started the Chademo connector it stopped the CCS plug. I assumed you had to actually plug in, but perhaps selecting it on the screen is enough. Perhaps they were trying to see what percentage you were at and accidentally stopped your charging session?

As for suddenly malfunctioning, yes it's a thing that happens, with annoying frequency. If anything goes slightly wrong during the charging session then the charger will stop for safety reasons