Scam

gizmobilly

Screenshot_20211123_190010.jpg

An awful lot of scams going on. I've just been asked to send my 6 digit authentication code from PayPal by a stacy o Néill who is using a profile pic of a complete stranger. Almost fell for it

The Ritz

Mod Comment

Moved here from Hime Entertainment.

Slightly Kwackers

UPS Scam

I had an overdue invoice reminder for 120.72 Euro from Ballymount Dublin.

There is an account number and my name an address are on the letter.

I have never had need of the services of any carrier, no details, just an invoice and account number.

No email address either.

Could this be some kind of error or is it a scam?

Darc19

https://www.boards.ie/discussion/comment/118214246#Comment_118214246

UPS are based in Ballymount. They should have an email on the reminder or their contact number 01 5245446 - usually there's a recording with a specific email for accounts and they get back to you quickly enough.

Have you had a UPS / nightline delivery with goods from the UK since jan 1st?

But if its a physical letter, its unlikely to be a scam.

Slightly Kwackers

https://www.boards.ie/discussion/comment/118218793#Comment_118218793

A physical letter yes. I emailed quite a number of possible UPS contacts before getting a reply, in fact I even visited a branch in town and left the letter with them. They knew nothing about it.

I finally got a reply yesterday from the person who's name was on the letter. It appears it was a bill for something returned to the UK. an item I never saw or handled if it is the order I have in mind.

I am awaiting more details from UPS, who say that the overdue invoice was an error and has been dropped.

So, an overdue amount is allowed to continue with no initial invoice relating to an order and account number that meant nothing to me?

Something stinks to high heaven.

I could have paid the invoice, an account number and sort code were on the letter, so if I did would the money be reimbursed automatically? Would they find the excess when the accounts are done?

I have asked the character who sent the letter for the full data chain they have linking the charge to my address as shown on the letter. The only order I can think of that it might relate to was a rotavator ordered from Amazon UK and refused by me because the carrier whoever it was, wanted 150 euro duty. The rotavator was already priced higher than the identical item which I bought from a company in Meath even before the duty was applied, so someone turning up at the door wanting even more money seemed like someone was having a sick joke.

The supplier of the returned unit knew nothing of duty charges or the order number.

The replacement rotavator ordered through the Meath company was sent from the UK also and it cannot be related to that as the order was placed after the initial billing date on the UPS invoice.

Darc19

You are getting angry over nothing.

Invoice is normally with the goods. As the goods were refused, you did not get the invoice.

An error was made that return documentation was not matched up with your invoice

It really is as simple as that. A little error, now resolved. Now just get on with your life and stop thinking its some major catastrophe.

BTW - many UK suppliers had not an iota of clue about changes caused by brexit and many still think Ireland is an annex. The original fault actually does lie with the UK supplier.

Slightly Kwackers

https://www.boards.ie/discussion/comment/118219441#Comment_118219441

But it is a major catastrophe!

Many, many times in the past I have found that I have been on the receiving end of financial errors.

Now you would thing with genuine errors the score would be 50% in the others favour and 50% in mine would you not?

Lo and behold, I would put the rate at more 98% and 2%.

I did incidentally refund the errors I made whether the "client" knew or not.

Fundamentally people must have a right to know exactly what they are being charged for. A bill that had gone into arrears without my knowledge was not a trivial mistake, to compound that with a reminder with no reference that I could apply to any known financial deal, in fact nothing apart from my name and address was valid as far as I knew.

To pay this would be lunacy, even if it was a genuine debt, how do I know that the debt was correct, I have no way of relating 170 Euro to anything.

Do you know that in the UK people have lost properties because of debts they knew nothing about. There was a not so recent court case about a builder who deliberately waited until the owner was out of the country before putting a trumped up claim before the courts. He gained title to the property.

Bills need to be totally clear, not tied to a pile of meaningless digits anyway.

Darc19

You told them it was an error, they accepted that and have corrected it.

You would have received the invoice if you got the goods. So no issue there.

Only issue was the return path that would cancel the invoice. Small error. They cleared it up in one phone call. But you think disparaging remarks are called for?

Such a nice way of approaching it

Slightly Kwackers

https://www.boards.ie/discussion/comment/118220391#Comment_118220391

You miss the point.

For a period I was in debt for an order I had no knowledge of. I have only the companies word that it was a mistake and they were not chancers looking to boost their funds.

I did not phone the company, I paid a visit to my local depot who knew nothing.

I did not tell them there was an error either, I was not in a position to, I still am not in a position to. I only have their word that it was an error, but what if I had paid, would the error be picked up, can you honestly say that someone dealing with the payment was not in full knowledge of the repercussions of their actions.

I have the original invoice now, they emailed it to me, the account was "generated" by UPS.

When I wanted a Bank account opening, I had to make a personal visit complete with passport and proof of residence.

If they wanted to bill me they could have asked for a signature could they not? What's the problem wiith this, it's a fairly universal method of indicating agreement to a transaction?

Do you work for UPS??

lawrencesummers

Relax the cacks dude.

Slightly Kwackers

https://www.boards.ie/discussion/comment/118220573#Comment_118220573

???

That means nothing to me. I am not a "dude" by any stretch of the imagination, why would you think I was?

If I had paid the overdue amount, would it have been refunded then?

If I ignored the letter, or was out of the country what would happen?

lawrencesummers

Clearly dude you have no dude like features.

But do be relaxing the cacks cause you do be getting all bothered.

Slightly Kwackers

https://www.boards.ie/discussion/comment/118221135#Comment_118221135

The dude bit I understood, You are totally and completely wrong there, but cacks?

Do you not find conventional English a more precise means of communication.

Anyway if you have a genuine point to make in connection with the topic, please suggest why my thinking is not sensible, logical and followed by actions that are in an appropriate sequence.

The only thing I did not do that may have short circuited some actions was phone the company.

I pay for every call and every bank and largish company I phoned in the UK and Ireland has involved long waits and an inane routing system that means the phone is picked up and I am being charged for the time spent going through the system, finally finishing up with some musical garbage costing me for every minute. The most notable call was to Lloyds bank when I lost internet access to my accounts in the UK. It was three am when I finally got through and the entity on the other end seemed to think my attempts at getting through were no big thing compared to his twelve hour shift!

Two companies provided direct lines and were picked up, one in the UK, one in Ireland. So now I just use email or the companies website to communicate.

The UPS website would not allow me to create an account as the information furnished did not include a valid customer number.

Do you really propose taking everything at face value and settling up without question?

Even after spotting mistakes or scams, it can be too late to alter the outcome.

For instance there are a lot of poor eejits not a million miles away that believed the scam that was Brexit, is it not better to nip things in the bud at the sign of something suspicious and assume that people do not value or practice personal integrity as a default approach?

Putting things into a legal perspective, there was no indication of who to contact or what action to take in the case of a dispute, I had no initial documentation, that came this morning.

So as far as I can see this was an attempt to permanently deprive me of my money,

That is theft.

ohnonotgmail

company makes mistake. Company corrects mistake when informed. I think that sums up the thread.

Slightly Kwackers

https://www.boards.ie/discussion/comment/118221670#Comment_118221670

No, it leaves open the fact that if they were not informed and I had payed, they would in all probability have stolen my money.

The fact that I check everything and look for problems before I pay out does not mean others do.

Far too many companies try to con and deceive, you need to be on your toes all the time.

I have just, less than ten minutes ago had the phone put down on me by another fraud doing "European research" from Florida. I merely asked him who the research was benefiting and asked him if it wasn't targeted advertising, the second question triggered the end of call.

Why be so reluctant to be open and truthful, what's the problem?

https://www.boards.ie/discussion/comment/118221853#Comment_118221853

Your level of Kwackerness might be slightly under-reported methinks

ohnonotgmail

https://www.boards.ie/discussion/comment/118221853#Comment_118221853

why would you pay a bill you had no knowledge of? either way the thread thread is just plain wrong. there was no scam.

lawrencesummers

https://www.boards.ie/discussion/comment/118221853#Comment_118221853

If my aunt had balls…..

Slightly Kwackers

https://www.boards.ie/discussion/comment/118222001#Comment_118222001

You mean it's wrong to post about something that looks like a scam now?

I really find it hard to follow the logic. Why is it wrong to post about what looks like a scam?

Just imagine for a moment that someone at UPS is under pressure to clear arrears or get the cashflow up, are these events unlikely?

Now assuming I am a clapped out doddering old goat who thinks UPS is a rebrand of his mail order Viagra supplier and I paid up, not questioning the transaction.

Would that qualify for a scam post?

Now let's go one stage further and suppose that the ambitious account filler at UPS actually suspected, or knew that something was afoot, which if UPS deliver the odd item or two from the UK to Ireland, they would surely be only too well aware of?

Anyway if they carried on regardless and processed the payment, would that qualify for a scam post?

It isn't often I have reason to request details of an invoice that was superseded or paid, but I can assure you that when I have they have been only too clearly identified as paid or "Not For Payment". The invoice I received was for an amount that was overdue and gave no details whatsoever as to what the overdue amount was for!

What constitutes a "scam" in your opinion?

ohnonotgmail

jeez the anger is unreal. I'm out.

ShatterProof

....

Slightly Kwackers

https://www.boards.ie/discussion/comment/118222413#Comment_118222413

But you are wrong, there is no anger at all, what makes you think there is?

All I have done is noted facts and things I didn't think seemed right.

To get angry implies a disagreement and even if there were a disagreement anger means that if One has not lost their argument at the outset, they are going to.

Why do you say I am angry, can you provide one shred of evidence that I might be angry at anyone?

I have not even disagreed with anyone, on the occassions I have asked for clarification or provided examples to back up my statements and opinions, they have been ignored.

Replies have been very simplistic and do not take into account the numerous circumstances surrounding the overdue invoice.

I fully agree with your off topic statement though, the anger is unreal, so unreal it is totally absent. So why mention it in the first place?

Slightly Kwackers

https://www.boards.ie/discussion/comment/118222205#Comment_118222205

You have missed the point.

My projection was a very possible one indeed, yours relating to your aunt is a different matter I would think. I guess the good "lady" would be a hermaphrodite, as to the "if" bit, I wouldn't like to dwell on it or even estimate the probability and repercussions.

I really do not think you understand, your statement suggests not.

Slightly Kwackers

https://www.boards.ie/discussion/comment/118222457#Comment_118222457

English?

I noticed in the UK there was an infantile "naughty humour" that appealed to the masses when underwear was brought up. I assumed the educational system here rendered such trivia as totally superfluous to any departure into wit?

Sad really, it did entertain the lesser able viewers on the mainstream news a few years back when Jeremy Paxman made a perfectly valid comment about what he thought of his "Y" fronts. It really did sum the nation up though when the subject remained in the news for a full week.

It explained Brexit and the success of the Tory tinkering with the UK educational system quite effectively.

I still fail to understand how it relates to UPS though?

Darc19

I just loved the last line of post #9 "do you work for ups"

A school playground remark - in debating, once you get a remark like that you know you have won the argument as the other person resorts to utter pettiness.

As for anger - it permeates throughout your posts.

You know it was a simple error. You knew it was to do with the machine (you feigned surprise) that was returned which you refused after being asked by UPS for tax & duty. It's written in your post.

You told them where the error was, they corrected it immediately. That's very good service imo.

Slightly Kwackers

https://www.boards.ie/discussion/comment/118225073#Comment_118225073

I did not tell them where the error was. You are totally wrong. Did you not read the article?

The machine delivery was attemptted and refused, that was it. I had no idea it was UPS. No paperwork was offerred, no signature given.

I dealt with the sender and when the return was confirmed the money I paid was reimbursed.

I ordered a replacement unit which again was sent out from the UK although I bought it from an Irish, not a UK company. Again the carrier was just a white van to me and as for the paperwork it is long gone, because any warranty would not be worth the repacking and dismantling.

So months later I get an overdue invoice. How the Hell can I tell anyone an anonymous invoice is wrong with no reference apart from an order number and account number not tying up to any correspondence I have access to?

Without a reference any bill is meaningless.

I think it's perfectly reasonable to ask if you work for UPS, To my mind your approach dosn't make sense. How the hell would I know an invoice is wrong or what it appertains to. Carriers do deliver here occasionally and I have no interest or need to know who they are unless something goes wrong. To be honest, you are very fortunate here, having dealt with Yodel and a few others in the UK, the carriers here come and go unnoticed, across the water they can be a bloody disaster.

If you dont work for them is the CEO your dad maybe?

Why is it a school playground remark? I cannot recall any schoolyard remark having anything in common with the problem. You certainly have a very tolerant attitude to the carriers activities. It took a lot of work and quite some time to get through to them for an explanation. I didn't write their webpages or decide not to put email contacts on the invoice.

How many companies send out overdue notices instead of a bill?

Now I don't know how you do things, but how many invoices have you had bearing no reference at all to the product or service supplied?

So please read things properly before you comment.

Instead of answering points that never arose, why do you not just answer the questions I posed?

You see, if the correct basic information were supplied, there would be no problem.

UPS have made a mistake, granted, but this then leads on to the thought that if they made a mistake, how? As UPS say, Brexit is new to them so errors have cropped up.

UPS don't just deliver UK sourced goods though, so they would be expected to have systems in place already would they not?

It still concerns me that it would have been easy to pay the overdue invoice. If I had, do you think it would be picked up?

Now if you wish to come back and discuss kiddies schools, underwear or dodgy aunts, don't bother, it has no bearing on the problem I experienced.

If you do work for UPS and know how their systems work, if for instance their workforce are incentivised and how, it would be of interest. It could explain the "error" too.

When I had problems in the UK, I was absolutely amazed at the workload drivers had to deal with. I did, purely out of interest look into the loads, benefits and number of deliveries they were expected to do. There is a stroing temptation to blame the poor blighters, but when you looked at English roads and their workload, you tend to think of them a miracle workers. The terms and conditions they work under are Dickensian, so after talking to quite a number I do still have a passing interest in the industry anyway.

Darc19

I haven't read the above. - simply don't have the time.

Error was made, you pointed the error out. they corrected it IMMEDIATYELY.

End of story.

Move on with your life

whiterebel

OP - It is not acceptable on boards to ask or insinuate that a poster works for a company, for your information.

Slightly Kwackers

https://www.boards.ie/discussion/comment/118225487#Comment_118225487

Well can I suggest that you save everyones time in future and take the time and effort to read and understand the post you are responding to.

It seems pointless to come up with a nice simple "Error was made, you pointed the error out. they corrected it IMMEDIATYELY." if it does not relate to the post.

No matter how many times you continue to repeat it, it will still be wrong.

Your statement is incorrect, if you took the trouble to read what I posted initially, you would hopefully recognise that.

Maybe you should simplify things for yourself and post the questions before you reply with the answers, then you might possible get the answer right?

One has no choice but to move on with my life, it's dashed cool this morning, but Kerry isn't at the cryogenics temps yet.

L1011

https://www.boards.ie/discussion/comment/118225428#Comment_118225428

You may not ask someone who they work for

Your tone is aggressive and unacceptable here. Do not post on this thread again.

Darc19

There was an error. Ehen you made contact with them, they acknowledged the error and corrected it immediately.

Unless you have changed your posts / story, that's what you have said inbetween all the anger and bluster. Everything else was in your head.

MOH

https://www.boards.ie/discussion/comment/118225487#Comment_118225487

Yet you have time to post pointless replies? Move on with your life

Darc19

https://www.boards.ie/discussion/comment/118226328#Comment_118226328

yep, a few seconds here and there for a bit of fun.

Replies were not pointless. It was not a scam as suggested. it was an error very quickly rectified as soon at the poster made contact.