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Google WiFi - points not being recognised

  • 23-11-2021 9:31pm
    #1
    Giggernaut
    Registered Users, Registered Users 2 Posts: 224 ✭✭


    Hi guys, I recently connected a Google wifi unit through Virgin Media router.

    Speed and set up from it brilliant.

    I tried to connect 2 additional points but no matter what I did the Home app wouldn't recognise them.

    Any ideas? I want my mesh :)

    Thanks G



Comments

  • #2
    nedd
    Registered Users, Registered Users 2 Posts: 2,035 ✭✭✭nedd


    I can't be much help other than saying I have 3 set up at home and found the setup really easy. Are you sure you are doing it correctly and you're connected to the correct network when doing it? I turned off the Wifi on my Virgin router.



  • #3
    Giggernaut
    Registered Users, Registered Users 2 Posts: 224 ✭✭Giggernaut


    Ah maybe that's it. I still have my virgin media turned on and Google wifi connected.

    I didn't think I could turn off wifi on the virgin router as the Google wifi was connected in a port.

    I was also afraid of losing Virgin media TV.

    Are the two separate as I can turn off virgin wifi, connect Google wifi and keep virgin media?

    I followed some YT videos but didn't see one on turning off wifi from virgin router. Tried some forums and Vir website and no luck



  • #4
    Ryath
    Registered Users, Registered Users 2 Posts: 3,488 ✭✭✭Ryath


    https://community.virginmedia.com/t5/Virgin-TV-360/TV-360-with-Hub-in-Bridge-Mode/td-p/4631271

    Can't comment on putting the Virgin media modem in bridge mode but it should be easy add the extra points on the google home app.

    https://support.google.com/googlenest/answer/7183148?hl=en

    How close together are the points? Though it shouldn't be an issue I have wifi down the garden 20m from the house with just two points!



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