Word and Excel Documents showing up as XML Document Type after upgrade

Marykeady · 2021-10-25 14:41:19

Hi My work laptop had Office 2010 and Windows 7, last year it was updated to Windows 10 and Office 2016 Since that, the files are showing as XML Document, when I try to open them, they open in a browser with a one line at the top, showing a file path and some characters. Does anyone have a solution.

25-10-2021 02:41PM

#1

Marykeady

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Join Date: November 2020

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Hi

My work laptop had Office 2010 and Windows 7, last year it was updated to Windows 10 and Office 2016

Since that, the files are showing as XML Document, when I try to open them, they open in a browser with a one line at the top, showing a file path and some characters.
Does anyone have a solution.

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Comments

#2 25-10-2021 05:41PM

Capt'n Midnight

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If it's a work laptop check with your support people.
But you should be able to right click on a document and choose what to open it with
Create a new file and choose the option to Save As to see what the default option is

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#3 26-10-2021 06:20PM

smuggler.ie

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Just to be clear - did files got *.XML extension or is your "default programs" got messed up after upgrade/win update?
Click "start", type "default programs", ensure .xlsx ,.xls and other Excel related extensions set to open with Excel and not Edge
Same to Word

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