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Issues with Sky and Irish channels

obi604 · 2021-10-13 16:38:35

Mother has mentioned that 2 of 3 times in last few months, that sky has frozen the Irish channels for about 30 minutes at a time details were hazy but she got message up on screen about viewing card issues, she took viewing card in and out etc When its happens, it only affects the Irish channels it seems bbc, cnn etc all…

13-10-2021 05:38PM

#1

obi604

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Mother has mentioned that 2 of 3 times in last few months, that sky has frozen the Irish channels for about 30 minutes at a time
details were hazy but she got message up on screen about viewing card issues, she took viewing card in and out etc
When its happens, it only affects the Irish channels it seems
bbc, cnn etc all fine
Happened last night again for about 30 minutes

anyone hear of this before?

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#2 16-10-2021 10:31AM

swoofer

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Posts: 5301

yes the card can become faulty, ie the chip, take it out and give the chip a good clean but if that fails ring sky for new one on freephone number.

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