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Omega Warranty Repairs

  • 05-10-2021 12:16pm
    #1
    darragh o meara
    Registered Users, Registered Users 2 Posts: 3,237 ✭✭✭


    Folks, need some advice. I noticed over the last few days that my 2020 Seamaster 300 is not changing date like it should, seems like the first five days of the month wont change automatically nor will they do so if I manually wind the hands around 24 hrs.

    Question I have is: I bought this through Chrono24 and even though it has a stamped warranty card etc. It was bought in Italy. Anyone any experience of getting a warranty claim honored here when they didn't buy the watch here. How do I go about it?



Comments

  • #2
    893bet
    Registered Users, Registered Users 2 Posts: 9,381 ✭✭✭893bet


    Take it to any AD. I would not share that you bought it on c24.

    it’s an international warranty so you should have no issue.



  • #3
    darragh o meara
    Registered Users, Registered Users 2 Posts: 3,237 ✭✭✭darragh o meara


    https://www.boards.ie/discussion/comment/117981232#Comment_117981232

    Cheers. I was worried that they wouldn’t be interested in helping when they realise I did t buy it from them.



  • #4
    Nonoperational
    Registered Users, Registered Users 2 Posts: 7,401 ✭✭✭Nonoperational


    I had a similar issue. Got online with stamped warranty card from Italian dealer. Contacted swatch group directly. They sent a courier to the house and actually replaced the watch. No issue at all.

    dont tell them where you got it. People go on holidays to Italy all the time.



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