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Anyone use Allianz Ireland directly?

Hyperbollix · 2021-10-05 10:44:58

Ok so Im looking for home cover not motor but since it's all the same office and the question is more about what they are like to deal with, I thought it would do here. I got a good quote from them online, but want to speak to someone before I buy the policy to double check some stuff. Over two days I've been on hold for…

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05-10-2021 11:44am

#1

Hyperbollix

Registered Users Posts: 946 ✭✭✭

Join Date: August 2020

Posts: 921

Ok so Im looking for home cover not motor but since it's all the same office and the question is more about what they are like to deal with, I thought it would do here.
I got a good quote from them online, but want to speak to someone before I buy the policy to double check some stuff. Over two days I've been on hold for and hour and a half, cannot get through to anyone. Their Twitter is full of people complaining about the same and they have a google score of 2.5/5 with most complaining about poor customer service and endless waits to complete claims....
Is this par for course with Allianz? Are they to be avoided?

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